Refund Terms for RENVORITHA

Introduction

Welcome to RENVORITHA. We are committed to providing our customers with the highest quality products and services. In the unlikely event that you are not satisfied with your purchase, we offer the following refund policy.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be returned in its original packaging.
• You must provide a receipt or proof of purchase from RENVORITHA.
• The return request must be made within 30 days of the original purchase date.

Non-Refundable Items

Certain items are exempt from being returned or refunded. These include:

• Gift cards and promotional items.
• Downloadable software products.
• Perishable goods such as food, flowers, and magazines.

Process for Refunds

If your return meets the eligibility criteria, please follow these steps to initiate a refund:

• Contact our customer service team at [email protected] to request a return authorization number.
• Send the item to the address provided by our customer service team.
• Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

Refund Timelines

If your refund is approved, a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that processing times may vary depending on your payment provider.

Late or Missing Refunds

If you have not received your refund after the specified timeframe, please take the following steps:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• If you have completed these steps and still have not received your refund, please contact us at [email protected].

Contact Information

If you have any questions about our refund policy, please contact us at:

Email: [email protected]